CH34x Driver Installation

Pre-Installation

Before proceeding to power on the Machine or install the drivers make sure to check the following:

• You are using the original USB 2.0 cable provided with the machine.
• The USB 2.0 cable should be plugged directly into a USB 2.0 port on the PC/Laptop. USB 3.0 ports can be identified by their Blue colour or 'ss' markings.
• If you are installing via the self-installer, keep the Machine powered off until the drivers are fully installed.

Windows Driver Installation

The 32-bit version of the driver comes as a self-extracting installer. If you use a 64-bit version of Windows, download the 64-bit zip file and use these drivers when Windows asks for them after the Machine is powered on:

• Windows 8.x - 64-bit
• Windows 7 - 64-bit
• Windows Vista - 64-bit
• Windows XP - 64-bit

Once the installation has finished, power on the cutter. If you have ran the self executable then windows should detect the device and use the driver you installed.

When windows loads the driver it will create a COM device for the Machine. Open windows Device Manager and take note of the USB Serial Device COM number (COM3, for example).

You will need to know this COM number for the next step:

• Setting Up The Cutter In The Cutting Software

Mac OS (X) Driver Installation

Mac OS (X) requires the use of an FTDI-adaptor for the Machines to function correctly via USB. If you have an FTDI adaptor, please follow the FTDI driver installation Guide to get it set up.

GNU/Linux & UNIX

GNU/Linux & UNIX require the use of an FTDI-adaptor for the Machines to function correctly via USB. If you have an FTDI adaptor, please follow the FTDI driver installation Guide to get it set up.